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Frequently Asked Questions

How does concierge support differ from clinical care?

Turkish Trends coordinates communication, travel and practical support. Diagnosis, treatment, medication and postoperative clinical care are provided by your hospital and treating clinicians.

Which package is right for me?

Enhanced Care offers virtual Canadian concierge support. Platinum Concierge adds in-person support in Istanbul, normally shared with 2–4 clients. Both include one year of virtual postoperative support. Private one-on-one VIP arrangements, including security detail on request, are quoted individually.

How are my hospital, treatment and costs confirmed?

Your treating team reviews clinical suitability. Your personalised quote identifies the proposed treatment, hospital arrangements, included accommodation and transfers, exclusions and selected support. Confirm the plan before booking travel.

What if I need urgent medical help?

Contact local emergency services or your treating hospital immediately. Concierge support can help coordinate communication but is not medical care or an emergency response service.

Planning Your Journey

Clinical Review — Your clinicians decide suitability, recovery instructions and fitness to fly.

Funding — Medicard supports eligible Canadian applicants; US clients can contact us to confirm options. Access My Super is specifically for eligible Australian clients, subject to provider assessment and ATO approval.

Personal Support — Package support and private VIP arrangements are confirmed in your quote.

Inclusive Coordination — We respect your privacy, identity and preferences.

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